Last Updated: June 2025
BayBix ("we," "us," or "our") operates the website located at baybix.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or inquire about our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
When you submit a demo request or contact form on our Site, we may collect personally identifiable information such as your name, business name, email address, phone number, and the type of automotive service business you operate. You voluntarily provide this information to us and consent to our collection and use of it.
Our servers may automatically log standard data provided by your web browser when you visit the Site, including your IP address, browser type and version, the pages you visit, the time and date of your visit, and the time spent on each page.
We may use cookies, web beacons, and similar tracking technologies to help customize the Site and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you to:
We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
We may share your information with third-party vendors and service providers that perform services for us or on our behalf, including email delivery, data analysis, and customer service. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
BayBix provides SMS communication services on behalf of our automotive business clients. If you have provided your phone number to one of our clients through their BayBix-powered website, your phone number may be used to send you appointment reminders, post-service review requests, and occasional promotional messages from that business.
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive a single confirmation message and no further SMS messages will be sent to you from that business through our platform.
Message and data rates may apply. Message frequency varies by business.
For questions about SMS communications, contact us at service@baybix.com
We retain personal information collected through our Site for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Demo request and contact form data is retained for up to 24 months.
Customer data collected through BayBix-powered client websites (including Google Sheets databases managed on behalf of our clients) is retained for the duration of the client's service agreement with BayBix and for up to 12 months following termination, after which it is deleted or returned to the client upon written request.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
The Site may contain links to third-party websites and applications of interest, including Google services. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We encourage you to review the privacy policy of every site you visit.
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete personal data we hold about you. To exercise any of these rights, please contact us at service@baybix.com. We will respond to your request within 30 days.
If you have questions or concerns about this Privacy Policy, please contact us at:
BayBix
Email: service@baybix.com
Website: baybix.com